Advanced Transmissions is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully and transparently.

This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website, submit an enquiry, request a quotation or make use of our products and services.

Information We Collect

Automatically Collected Information (Device Information)

When you visit our website, we may automatically collect certain information about your device, including:

Web browser type and version, IP address, Time zone, Cookies and tracking technologies installed on your device, Pages viewed and time spent on the site, Referring websites or search terms and Interaction with website content.

We collect this information using:

Cookies, Log files, Web beacons, tags, and pixels.

Information You Provide (Customer Information)

When you contact us, request a quote or use our services, we may collect:

Name and surname, Company name, Email address, Telephone number, Physical, billing or delivery address, Vehicle or product-related information, Details of parts, repairs or services required.

Definition of Personal Information

“Personal Information” refers to both Device Information and Customer Information.

How We Use Your Information

We use your Personal Information to:

• Respond to enquiries and provide quotations
• Supply and deliver automotive parts and services
• Process orders, repairs, and service requests
• Communicate regarding your enquiry, order, or account
• Arrange collections and deliveries
• Detect and prevent fraud or misuse
• Improve our website, services and customer experience
• Analyse website usage and performance
• Send marketing communications (only where permitted or consented to)

Legal Basis for Processing

We process your personal information in accordance with applicable laws, including POPIA, based on:

Your consent, The performance of a contract, Compliance with legal obligations and our legitimate business interests.

Sharing Your Information

We may share your Personal Information with trusted third parties, including:

Website hosting providers, Analytics providers (e.g. Google Analytics), Payment service providers, Courier and delivery companies and IT and system support providers.

We may also disclose information:

To comply with legal obligations, to respond to lawful requests or to protect our rights and business interests.

Google’s privacy practices can be viewed here:
https://www.google.com/intl/en/policies/privacy/
Google Analytics opt-out:
https://tools.google.com/dlpage/gaoptout

Cookies

Our website uses cookies to enhance your browsing experience and analyse website traffic.

By using our website, you consent to the use of cookies. You may disable cookies in your browser settings; however, this may affect website functionality.

Marketing Communications

We may send you marketing communications relating to our products and services, only where you have provided consent or where permitted by law.

• You may opt out at any time by contacting us or using the unsubscribe option provided

Do Not Track

Please note that we do not alter our data collection practices when a “Do Not Track” signal is received from your browser.

Data Retention

We retain your personal information only for as long as necessary, to fulfil the purposes outlined in this policy and to comply with legal, tax and accounting requirements.

You may request deletion of your information, subject to applicable legal obligations.

Data Security

We take reasonable technical and organisational measures to protect your personal information against, Loss, Unauthorised access, Misuse and Alteration or disclosure.

Your Rights

In terms of POPIA, you have the right to:

Access your personal information, Request correction or deletion, Object to processing and Withdraw consent at any time.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in Legal requirements, Business operations and Technology.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Advanced Transmissions
Head Office: 459 Flower Close, Tunney Ext 9, Germiston, 1401, South Africa
Tel: 011 010 9000
Email: info@advancedtransmissions.co.za

Pinetown Branch: Unit 3, Techni Park, 29 Hillclimb Road, Westmead, Pinetown, 3600, South Africa
Tel: 031 700 5905
Email: info.kzn@advancedtransmissions.co.za